Social Media Manager & Content Creator

At soNomad, we don’t just sell travel insurance, we’re reimagining the entire experience. As one of North America’s fastest-growing insurtech companies, we’re on a mission to make travel protection simple, affordable, transparent, and truly customer-first.

We dream big. And we deliver.

We’re building the future of travel insurance by blending cutting-edge technology with genuine human support. Our bold, passionate team is rewriting the rules of the industry, one innovative solution at a time. And now, we’re looking for a Social Media Manager & Content Creator who shares our energy, creativity, and vision.

What you’re applying for

We are currently seeking a creative, innovative, autonomous, passionate individual driven by the desire to help people. We are seeking candidates who share our values, enjoy collaborative work and aim to offer the best experience to our audience.

Reporting to the Digital Marketing Manager, your main responsibilities will include planning and executing content strategies across various social media platforms, building and nurturing relationships with our online community, and helping to drive customer acquisition.

This is a fully remote position.

Key Responsibilities

• Plan and execute content strategies that align with the company’s objectives, reflect the brand’s tone and voice, and resonate with target audiences
• Create and edit videos, some of which will feature you on camera to represent the brand.
• Design and write content for social media platforms such as Facebook, Instagram, Pinterest, TikTok, LinkedIn and YouTube
• Respond to comments, questions, and complaints on social media to maintain a positive brand reputation and ensure customer satisfaction.
• Build and maintain relationships with the brand's social media followers, engaging with them in a positive and authentic way to foster community and brand loyalty.
• Stay up to date on social media trends, digital technologies, and best practices to continuously improve strategy and content.
• Contribute to brainstorming sessions to develop advertising concepts and taglines.

Requirements

• Bachelor's degree in Marketing, Communications, Digital Marketing, New Media or a relevant field
• 2+ years of experience in content creation and social media (ideally in the travel industry)
• Proven experience in video creation, including filming, editing, and storytelling for digital platforms
• Comfortable being front-facing on camera and representing the brand in video content
• Excellent copywriting skills, with proficiency in both French and English
• A passion for travelling and exploring different cultures and countries, with knowledge of travel trends, popular destinations, and travel-related topics
• An obsession with creating impactful social media and video content is a must
• Expertise and knowledge of best practices for social media platforms such as Facebook, Instagram, Pinterest, TikTok, YouTube, Twitter and LinkedIn
• Proficiency in MS Office, design and editing software (e.g. Canva, Figma, CapCut)
• Exceptional time management and organizational skills
• A keen eye for details

Company Benefits

• A fully remote and flexible work environment
• Competitive salary and benefits package
• A supportive and collaborative team culture
• Opportunities for growth and career advancement
• Generous PTO

We’re searching for exceptional talent, someone with a deep passion for digital storytelling, a sharp creative mind, and a desire to push boundaries. At soNomad, we hire people, not resumes. While technical skills matter, your attitude, heart, and ambition matter even more.

If you’re a content creator who lives to inspire, inform, and connect, if you're excited to make a real difference in a fast-moving environment, we want to meet you. Send your resume, portfolio, and a short paragraph on why you’re the perfect fit for soNomad via Isarta.

Let’s tell incredible stories together.

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