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Our purpose: changing travel
insurance.

SoNomad was created because we believe the travel insurance industry needs change. It needs to be more customer-friendly, less complicated and less intimidating.

With soNomad we have built a company that is simple, fast, and affordable. And that thrives in a culture that values excellence, positive change, innovation and inclusion. We believe travel brings the world closer together and makes it better.

And we also believe that all travellers have the right to affordable travel insurance.

Who we are

Industry veterans. Passionate. Devoted to our mission. Customer-focused.

Profile picture of Mat Laplante

Mathieu Laplante

Co-founder and Chief Executive Officer

Profile picture of Eve Murphy

Eve Murphy

Co-founder and Chief Operating Officer

Profile picture of Patrick Lavoie

Patrick Lavoie

Chief Strategy Officer

Profile Picture of Louis-Philippe Meunier

Louis-Philippe Meunier

Chief Technology Officer

Profile Picture of Chantal Giroux

Chantal Giroux

Director of Finance and Administration

Our Mission

We’re not a typical travel insurance company. We exist to reinvent the travel insurance industry. We are a customer-first company to ensure our customers save money. That’s it.

We believe that disrupting the way travel insurance is experienced means a better form of travel insurance for everyone. One that is:

Fairer

Better value

Simpler

Affordable

Transparent

Consumer-focused

User-friendly

Innovative, digital-first and tech-driven

We want to ensure that everyone can benefit from travel insurance. We believe the travel industry lacks innovation and this hurts the consumer - and the industry. We see an industry that needs a new model, and we aim to provide it.

Our Values

Our core values are more than just a list of guiding principles, they are the foundation of our company's identity and the driving force behind our success. They shape the way we approach challenges and opportunities and guide our behaviour in all circumstances. We hold ourselves accountable for these values and strive to embody them in all aspects of our work.

Customer-Focus

We are committed to creating extraordinary experiences for our customers and we strive to exceed their expectations by going above and beyond what is expected. The customer is the focus of everything we do and prioritizes their needs and satisfaction.

Innovation

We want to set ourselves apart from the rest of the industry by challenging conventions and striving for positive change. We continuously explore new and better ways to deliver value to our customers and stay ahead of the curve in terms of technology and products offerings.

Integrity

We are authentic and adhering to high ethical standards to earn the trust and confidence of our customers. It is not just a value; it is a way of conducting business that drives our commitment to providing progressive and trustworthy service to our customers.

Excellence

It is at the core of everything we do. We believe in continuously improving and finding new ways to meet the needs of our teammates, customers, and partners. We believe that small details are just as important as grand gestures, and we invest time in becoming experts in our field.

Teamwork

We believe that we can achieve more together than we can individually. We encourage and support a culture of teamwork, where all team members have a voice and are empowered to contribute their unique skills and perspectives to achieve shared success.

Passion

It extends to our business, brands, and customers. We prioritize genuine interest and enthusiasm in our work, as we believe this leads to excellent service for our customers and the creation of a positive environment.

Our Commitment to a Sustainable Future

soNomad is committed to playing its part to help build a sustainable future for now and for generations to come. We want to make a positive impact on society and the planet. We are committed to minimizing the environmental impact of our operations. This is why we do not transact our business by mail. Our training guides, brand book and employee guides are electronic. We are decentralized. Our employees do not have to drive to work.

As soNomad evolves and grows, the impacts of our small changes will also evolve and grow, as will our genuine commitment to sustainability.

Our Commitment to Diversity, Integrity, Inclusion and Equality

soNomad is committed to fostering an environment and culture that encourages our team to come to work as their whole selves. We want everyone to be authentic in order that they can achieve their true potential.

We believe that everyone’s commitment leads to soNomad’s overall success. We welcome everyone because our business is for everyone.

We prioritize the importance of work-life balance and believe we can make constant improvements to achieve better results.